Last updated: February 2026
Because every garment is cut to your specific measurements, we do not hold inventory. Your piece is created solely for your Draft Day.
All commissioned garments are final sale once production begins. This is why we developed the Triple-Lock Verification process.
If we make an error on our end — wrong design, wrong specifications — we make it right immediately.
We triple-check all measurements and specifications before production. This is why we strongly recommend booking a consultation before ordering.
Standard Production + Shipping: 7-10 business days from order confirmation
Rush Production + Shipping: 5-7 business days (additional $50 fee)
Production Time: 1-2 business days before shipment begins
Your suit is made to order specifically for you. Production begins immediately after order confirmation. You'll receive tracking information via text and email once your suit ships.
Standard Shipping: FREE on all orders
Rush Shipping: $50 additional fee
We currently ship to all 50 United States. We do not ship to:
Once your suit completes production and ships, you'll receive tracking information via text message and email. Track your package directly through the carrier's website. If you don't receive tracking within stated production time, contact us at 1-888-905-8659.
Lost Packages: If tracking shows delivered but you haven't received your order, contact us immediately within 48 hours.
Delayed Shipments: During peak prom season (March-May), slight delays may occur. We recommend ordering 6-8 weeks before your event.
Damaged in Transit: Inspect your package upon arrival. If damage is visible, photograph the box and contents immediately and contact us within 48 hours.
Recommended ordering timeline: 6-8 weeks before prom
This allows time for:
If ordering 2-4 weeks before prom: Select rush shipping and schedule your tailor in advance. Remember: once ordered, cannot be returned.
ALL SUITS ARE MADE TO ORDER specifically for you based on your measurements and design selections.
All commissioned garments are final sale.
Once your order is confirmed and production begins, your suit cannot be returned or exchanged for the following reasons:
If we make an error and send you:
We will make it right: Full replacement or complete refund at your choice.
You must contact us within 48 hours of delivery with photos of the error.
Because we cannot accept returns on made-to-order items, we take extra care to ensure accuracy:
Text us at 1-888-905-8659 if you have ANY questions before ordering.
This is why we ship with unfinished hems and recommend professional tailoring:
Important: The shoulder fit must be correct from the start—this cannot be easily altered. This is why accurate measurements are critical.
Cancellations accepted ONLY within 24 hours of order placement and only if production has not yet begun.
Once production starts (typically within 24 hours), your suit is being made specifically for you and cannot be canceled.
To request cancellation, text 1-888-905-8659 immediately.
Made-to-order production allows us to:
Standard retail accepts returns because items are mass-produced and can be resold. Made-to-order items are created specifically for you and cannot be resold to others.
We strongly recommend:
If your suit arrives with manufacturing defects or shipping damage:
Manufacturing defects are rare but if they occur, we make them right immediately.
For shipping updates, sizing questions, or policy clarification:
Text/Call: 1-888-905-8659 (fastest response)
Email: Through our contact form
We take every precaution to ensure you receive exactly what you ordered:
Questions before ordering? Text us at 1-888-905-8659
This policy may be updated periodically. Last updated February 2026. Continued use of our website after policy changes constitutes acceptance of updated terms.